FAQ
You have several convenient payment options when making a purchase from New Movie Jackets. You can use debit/credit cards, PayPal, Visa, MasterCard, or PayPal for your payment.
Replace to your order can be made until the item is delivered. Feel free to contact our customer service to discuss any modifications you’d like to make to your order.
If you reside in the US, your New Movie Jackets delivery typically takes 10 to 15 working days. For international orders, please allow 15 to 25 days for delivery. However, unexpected issues can sometimes cause delays.
If you encounter any issues with the item after receiving it, please get in touch with our customer support team as soon as possible. For more details, refer to our returns and exchanges page.
You can request the cancellation of your order up until the moment the product is shipped. Once the order has been shipped, you will be required to adhere to our established return procedure.
We strive to minimize customs fees for our customers by keeping our invoice rates low. The exact customs tax you may incur will depend on the regulations of your country.
Rest assured, we offer a full return guarantee for any items that arrive damaged. To initiate the return process, kindly get in touch with our customer support team.
While we offer complimentary shipping for your initial order, please note that customers are responsible for covering the return courier charges.
You will receive an email containing comprehensive order details, including your order number, shipping charges, and the price of each item.